REW Mortgage Partners: Jessica Kuan

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Date
14.02.2024
Introduction
Before becoming a full time mortgage broker, Jessica Kuan was in the hospitality business, putting on events, assisting restaurants, as well as interning on a cruise ship. According to her, the key skills required for each job are not so different.

Kuan says switching careers was not really that big of a jump.
“Both careers are about helping people” she says, adding she is a self-described people-person. “The main skill of an event planner is problem solving, and that’s what mortgage brokers do to ensure the right outcome for their client.”

In 2016, after graduating from Capilano University with a hospitality and tourism degree, Kuan made the decision that she wanted more out of her career. For a while, she worked for a local developer before meeting with Vincent Tong, a managing broker and co-founder at Signature Mortgages, a division of Clear Trust Mortgages.

“Vincent suggested I would be good as a mortgage broker and he encouraged me to get my license,” says Kuan.

Get in touch with Jessica Kuan.

The move towards finance.

That was 2017. Today, Kuan is a mortgage broker and partner at Signature Mortgages.
When discussing client relationships, Kuan says genuineness, authenticity and honesty go a long way in achieving success.

“Clients have to trust that you have their best interest at heart,” says Kuan.

Day-to-day you’re trying to overcome any obstacles that clients might have, helping them to achieve their goals and putting them in a stronger financial situation.

Jessica Kuan

Many clients leave positive reviews on her website. Notably, they speak to her unparalleled professionalism and expertise in the mortgage industry, and how Kuan goes above and beyond to ensure a smooth and efficient mortgage process.

Besides having great relationships with her clientele, Kuan feels privileged to be surrounded by such a great community of colleagues.

“No matter what the circumstances are, everyone always brings a smile with them,” Kuan says. “ So, no matter how bad the day is, what we are going through, we came together because we are doing something we love and enjoy together.”

Out of office.

When not in her day job, the busy broker has been part of a work team that prepares and serves hot, home cooked meals to more than 150 families at Ronald McDonald House.

“Every year, a team of about five of us partners at Signature Mortgages, plus a group from a notary firm we work with, go to Ronald McDonald House to help out and clean up afterwards,” says Kuan. “The families are so nice, so kind and appreciative. It’s a great reminder to be kind to everyone.”

To destress after a busy day at the office, you can find Kuan at any number of small dance studios across Vancouver where she enjoys hip hop classes.

“I started going after Covid and it is such a great workout, I can let go and not think about work,” she says. Her other passions include international and local travel, hiking, playing volleyball, cooking for her husband and friends, or curling up with a good book.

Connect with Jessica Kaun

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