Kayla Hutchinson's journey from frontline customer service to becoming an independent mortgage broker is a testament to her dedication, adaptability, and expertise in the financial industry.
Equipped with a natural inclination towards customer service and a drive to excel, Kayla embarked on her professional journey by starting in frontline customer service roles while completing her post-secondary education. Despite not initially pursuing a career in finance, she quickly found her footing and developed a passion for the intricacies of banking and financial services. She was drawn to the analytical and problem-solving aspects of the criminology field which applied to the financial industry quite seamlessly.
Kayla's tenure in the banking industry proved to be transformative. Recognizing her aptitude for problem-solving and her ability to connect with clients, she transitioned to the role of a mortgage specialist's assistant. In this capacity, she gained invaluable insights into the mortgage industry, honing her skills and deepening her understanding of the complexities involved in mortgage financing.
Moving on up.
Over eight years at RBC, Kayla Hutchinson's dedication and hard work did not go unnoticed. Her commitment to excellence and her ability to navigate the ever-evolving landscape of mortgage lending propelled her career forward. She ascended through the ranks, eventually assuming the role of a mortgage specialist herself.
As a mortgage specialist, Kayla leveraged her expertise to help clients navigate the process of securing mortgages, offering personalized solutions tailored to their unique financial circumstances and goals. Her reputation for professionalism, integrity and exceptional client service solidified her standing within the industry.
Driven by a desire for greater autonomy and a passion for helping individuals achieve their homeownership dreams, Kayla Hutchinson made the bold decision to transition to become an independent mortgage broker in 2021. This move allowed her to offer a broader range of mortgage products and services while maintaining the client-centric approach that had defined her career.
As an independent mortgage broker with Dominion Lending Centres Valley Financial Specialists, she is passionate about helping individuals and families build wealth through real estate. Kayla continues to leverage her wealth of experience and expertise to guide clients through the mortgage process with confidence and clarity. Her commitment to providing personalized guidance and her unwavering dedication to client satisfaction have earned her the trust and loyalty of a diverse clientele.
— Kayla HutchinsonIt’s challenging and no two days are alike,” she says. “The ability to be part of one of someone’s most pivotal moments to achieve home ownership is very gratifying.
Outside of the office.
When not negotiating on behalf of her clients, Kayla laces up her hiking boots daily to take her two beloved dogs on the local trails within Chilliwack.
As a new resident to Chilliwack she enjoys getting to know the people within her community and supporting the many small businesses in her neighbourhood. Being a mortgage broker gives her a flexible schedule which allows her to continue to volunteer with the Christian rehabilitation organization that she has been involved with for years. She’s also active with local women’s entrepreneurial networking groups that share ideas, mentor and support each other.
