BJ Estes GEM Real Estate Group*

I would highly recommend Robyn Gervais and all of the team at GEM Real Estate Group. Robyn handled the sale of my house with courtesy, knowledge and helpfulness at all times, sometimes during stressful events. She and all the staff at GEM were there for me at any time, and went out of their way to answer any queries I might have. When you hire GEM Real Estate Group, you are getting, in my opinion, the best. Thank you Robyn.

BJ helped a lot with our purchase in Fairwinds. He is very knowledgeable with the market around Parksville. Communication was always timely. We would highly recommend him.

Kellie Simpatico was absolutely incredible as our real estate agent. We were sincerely shocked how much she went above and beyond for us at every step of the process. She literally saved us thousands and thousands of dollars on both the sale of our home and the purchase of our new home. To have someone so warm and so hard-working on our side during a stressful time was such a relief. We absolutely love her!

I am very pleased to provide a five star review for Robyn Gervais, realtor extraordinaire! Robyn's knowledge of the real estate landscape in Oceanside area is exceptional - she is from and lives in the community - therefore has an intimate knowledge of the different neighbourhoods and of the market in the area, which was extremely helpful when selling our home. She was consistently responsive, timely, and a fantastic communicator. Robyn is a true professional and has great integrity. Robyn is a very caring, warm and genuine person which made working with her a pleasure. She went 'above and beyond' many times helping my family out with the process of selling our house, she was creative and a problem solver. In the end, we ended up exceeding our expectations on sale price due to her negotiation skills and how capably she positioned our home in the market and with potential buyers. She has excellent relationships with other realtors. The GEM team as a whole was competent and capable - this showed up for example, when developing the marketing materials and all the logisitics and paperwork that go into selling a home. It is without hesitation that I recommend Robyn and GEM- Thank you Robyn!

Robyn was a “gem” to deal with. She really listened to our wants and needs and took the time and care to find us our dream home. She was always available to answer our questions even if that meant her working after hours. Her attention to detail is really amazing. I couldn’t have asked for a better realtor. She made anything that seemed overwhelming or stressful more manageable and easy. I would highly recommend using her when buying or selling a home.

I have bought and sold a dozen houses over the last 20 years and working with Robyn and her team has been by far the best most stress free experience I’ve ever had selling a home. She walked me through every step, was thoughtful, honest and always responded promptly to any inquiry no matter how small or irrelevant. 5 big gold Stars for Robyn and her team at Gem Real Estate group

Kellie was 12/10 in all measurable areas. She was kind, empathetic, patient, straightforward and honest. Her communication throughout the process of searching, making an offer and purchasing was of the highest calibre. I could not recommend her more highly.

Robyn and GEM were very very helpful in selling & buying our last 2 homes. Robyn will definitely be our choice for our next home search.

GEM is a fantastic real estate group and a pleasure to deal with. We have been working with Robyn and BJ for some time to find a new home to take on a new adventure. When we found it, we jumped on it and sold our beautiful home in days. Couldn’t have gone better! (Carli rules as well so let’s not forget that)

I was a first time home buyer and very nervous about all the things! Lol…. Nicole from the Gem Real Estate Group was so patient and supportive, guiding me every step of the way! She made the process more enjoyable than I thought possible! I’m so excited to start living in my new home! Thank you for everything Nicole Proch and Gem Real Estate Group!

Our family received exceptional service from GEM Real Estate Group - they exceeded our expectations. Robyn and her team were highly communicative, provided us with solid advice, and helped us navigate every step in the selling process. We would definitely recommend their services to anyone buying or selling their home.

We are very thankful for BJ Estes and his team. They have helped us and our family sell two homes now, and have spent much time, care and communication helping us find and purchase our new home. BJ is very knowledgeable; we knew we could trust him 100%. He is a good listener and kind hearted. Thank you for everything BJ, and we knew you had our back when we needed it. Sincerely Karen and Paul Richards

Robyn was super responsive and attentive throughout the whole process of selling our first house. She had great advice and worked with us to get the house sold quickly for above asking! We loved the virtual staging and end look of our listing too. Would highly recommend Robyn and her team for anyone buying or selling a home!

Robyn is an excellent agent who is very courteous, knowledgeable, resourceful, and helpful. I am based in Ontario, and she made the process of selling a property out-of-province smooth and painless. I would highly recommend Robyn and her team to anyone looking to list or sell a property.

We were lucky to come across Nicole Porch and her team. Everyone extremely attentive and accommodative as per our busy schedule. Dozens of showings and always getting straight forward feedback from Nicole. We are pretty happy and amazed by the customer service provided on all steps involving such an important purchase/ acquisition ( maybe the most important acquisition of our lives). Thank you Nicole Porch and team, special thanks to Robyn, for guiding and advising us.

B.J. is the best realtor ever had! Quick to respond, honest, knowledgeable and very resourceful! Highly recommend.

I want to thank Robyn personally for her professionalism and not to speak of her kind and warm soul, guiding me through all the "I don't know" in this process. It's been a journey to which she has helped me tremendously. Thank you Robyn and thank you to your team.

Chelsea, Robyn and the entire GEM team were incredible during our buying and selling experience. They were knowledgeable and friendly, but what stood out the most to us was the level of communication we received throughout the process. We received ongoing open and honest communication that led us to feel supported throughout the whole process. Given the tight timeline we were up against and some circumstantial barriers, this process should have felt a lot more stressful than it did. Chelsea and Robyn went to bat for us in a way that I don't believe most other realtors/groups would have. Had we been working with another team, we would not have had the same desired outcome that we did. We cannot thank Chelsea, Robyn, and the GEM team enough, and we will happily refer them to all friends/family looking to buy or sell. From the bottom of our hearts, thank you all so much.

Both Robyn and Chelsea were extremely helpful. Robyn helped us see the pros and cons of each listing and kept us on track with our wish list. She is always positive and caring. Chelsea did the far afield stuff and was quick to sort out the answers to our many questions. Both ladies made the logistics easy.

We were on the hunt for our forever home for a few months. Nicole Proch was extremely helpful. She was quick efficient and understood exactly what we needed!

From the start BJ was always available and always willing to answer our questions, do what we asked, and to talk through with us the various options and decisions that were necessary to successfully sell our home. A few times we were finding ourselves a bit anxious about the market and our place in it, but every time, BJ was able to clarify the situation and calm our uneasiness. In the end, we felt at ease, confident and sure that our home would sell, we would find another to enjoy and at a price that worked.And we did! Thanks to BJ, and all the staff at GEM Real Estate Group at Royal LePage Parksville-Qualicum Beach Realty, we can't wait to move in to our new home!

Nicole Proch was an absolute joy to work with!!! She was friendly, helpful and wonderfully creative working within our needs and budget. Thank you so much! We are so happy with our new house!

Wow what a whirlwind buying a place can be! Nicole was my Realtor and supported me every step of the way! Being that I'm a first time homeowner I really had no clue what to do or what to expect and Nicole answered my questions right away, found answers quickly and made herself available! She is so helpful and has the expertise in her field to guide me through the purchasing process with ease. She's super personable and has been a Cheerleader for me! I also had the opportunity to meet Robyn as well and she's great too!! Thank you Nicole and GEM Real Estate Group this is really excited :) <3

BJ Estes helped my wife and I search for our new home in the Parksville area. BJ's professional yet easy going ways made this stretch of our journey very amicable. He certainly went above and beyond at times to help us with our requests. Thank-you BJ and Team Gem. Peter and Robyn Macey

Selling a home can be a nerve wracking experience! Thank goodness we had Nicole from GEM Real Estate Group on our side. Her efforts on our behalf and support as we moved through the process made an otherwise stressful situation much easier to handle. Nicole responded to our endless questions immediately and tirelessly worked to ensure we had the answers we required. She guided us easily through the paper work and ensured we were in touch with the necessary financial people who were then able to smooth out potential wrinkles in our sale. In the end, the sale of our home was a smooth, easy to navigate process. We owe a huge debt of gratitude to Nicole