Jessica Chen*

Jessica Chen is an absolute pleasure to work with. I wish all realtors were as kind and professional as she is!

Michelle was incredible to work with. She aims to understand what you want out of a home and anticipates your every need. She works hard, is prompt and clear in her communication, and does it all with care and your best interest at heart. I cannot recommend her enough!

My wife and I had the amazing pleasure of working with Jessica and her team for purchasing a new home and also selling our current place and it could not have gone smoother! Easy to work with, very communicative and everything was explained from the get go. Everyone on the team was simply amazing! If you’re hesitant to use or find a new real estate professional, definitely start here! You can’t go wrong with their exceptional service and support.

Your team has taken a load off us from our purchase to the sale of our house. We bascially follow your lead, from staging to photo taking to open house, then the sale of our beloved home. From the weekly market activity report, to your get organized lists, your professional advice, we were well taken care of. Your step by step guidance has been so helpful, making us feel at ease throughout this journey. Kudos to your team, we will be happy to send referral your way. Thank you.

We have had the pleasure of working with the West Coast Living team as their home staging partner, and we are always amazed by their passion for real estate and their genuine care for both their clients and partners. Every team member we’ve encountered—especially Jessica, Jason, and Patrick—has shown incredible warmth, professionalism, and dedication. Recently, we were invited to their customer appreciation event, and it was truly a reflection of who they are. The event was so thoughtfully planned, with a strong focus on family and community. As a family business ourselves, we deeply resonated with their values and could see how much they cherish the relationships they build. It’s clear that they treat their clients like family, ensuring they feel supported every step of the way. If you’re looking for a real estate team that not only delivers results but also truly cares, West Coast Living is the one to trust!

We had an amazing experience working with both Michelle and Jessica at WestCoast Living. From the start, they took the time to truly understand our needs and preferences. Our initial meeting lasted 2.5 hours, during which they patiently listened to our priorities and worked seamlessly with our spreadsheet-heavy approach. Throughout our home search, they were always well-prepared, guiding us through the ins and outs and giving us honest assessments of the pros and cons of each property. They took the time to educate us on what to look for, which gave us the confidence to explore even more listings on our own. Jessica's ability to speak Cantonese was also a great help in communicating with my mother, making the process even smoother for our family. When it came to selling our home, Michelle and Jessica provided us with comparable listings and recent sales data to help us make an informed decision. They laid out clear options depending on whether we wanted to do renovations or sell as-is, ensuring we understood the potential outcomes of each approach. Their expert negotiation skills made sure we got the best deal possible on both our sale and purchase. Thanks to their guidance, we found a property that checked off everything on our wish list, and we couldn't be happier with the outcome! We highly recommend Michelle, Jessica, and the entire WestCoast Living team to anyone looking to buy or sell their home!

We were referred to Jessica and the wonderful WestCoastLiving team in 2023 and had worked extensively with Jason for the sale and purchase of new home in 2024. We only have good things to say about Jason and the team. Jason was very knowledgeable in that he understood the market well and guided us every step of the way to get our home ready to go live. We immediately felt comfortable with him when we first met. He was very clear and concise in his communication, was professional and patient with us when we had questions. He also didn't sugar coat things for us and often brought us back to reality when the market was starting to slow down so that we could get things rolling. Jason tried his hardest to work in our best interest as a family to make everything stream line as possible for the big move. We also loved that jason was flexible with our busy work schedule and the juggling of 2 toddlers. At the end, Jason was able to sell our property and help us find a new home that is fit for our growing family. Even after 3 months of moving into our new home, Jason and the team are still checking up with us to make sure we are doing well. We are absolutely thrilled by the support they have given us throughout this journey. Whether you are a first time or repeat home buyer, seller, etc, WestCoastLiving is awesome to work with and we highly recommend the team. We only have good things to say about Jason and all of the team and are so grateful they had helped us. Thanks Jason!!

Five stars! Jason and his team are fantastic! I was referred to Jason and the team at WestCoast Living when purchasing my first property in Vancouver. Jason found out what I wanted in a home and we worked together on refining the options in Vancouver. He found listings that fit what I wanted and when it came down to making the offer, Jason and his team supported the entire process and took off a lot of the pressure that first-time home buyers can face. He was extremely responsive with my questions and also clear with what the next steps were. The property he found for me was really the perfect dream so thank you very much!

We highly recommend Michelle from WestCoast Living for your real estate needs. From start to finish, she made our first home-buying experience feel like a breeze. We were totally new to the housing market and Michelle was so patient with us, walking us through every little step. She listened to our concerns, eased our anxiety, and helped us navigate all the ups and downs of the process—before, during, and even after the move. What really blew us away was that Michelle helped us find a home in an area we absolutely love, one that’s incredibly walkable, which was something we never thought was possible! The whole team at West Coast Living was incredible too, offering helpful reminders about booking movers, updating our address, and even gifting us a thoughtful "survival moving kit" (which we absolutely needed!). Michelle's kindness, patience, and attention to detail made the process so much less stressful, and honestly, we couldn't have asked for a better experience.

Michelle, Jessica and their team worked closely with me from beginning to end in selling my house. Through their guidance it sold for more than asking in a relatively slow market.

Working with your real estate team on a number of projects has been great. Your team is very knowledgeable and proactive, making it easy to coordinate and work together. We always work with trusted realtors so we can focus on the home building!

Partnering with your real estate team was a turning point for our project. Your attention to detail and thorough approach caught critical aspects that could have easily been missed. Your expertise not only saved us from potential setbacks but also ensured a smoother, more successful process. We truly appreciate your diligence and commitment to excellence.

We couldn't have landed our beautiful home without the help of Jessica and her team! Jessica's experience, market sense, attention to detail and strategic advice was top notch. We felt confident having Jessica lead us through both the complex buying and selling process. She worked to understand what we were looking for and always represented us with our interests in mind. Jessica proved throughout our journey how much she cared about finding the best house at the best price for us. When it came to selling, she set us up to sell under the best conditions. She gave us advice and considerations that we wouldn't have thought of on our own, and we trusted that nothing was overlooked. We highly recommend Jessica and her team as trusted partners. They are professional, experienced, supportive and responsive to any questions. The team patiently supported us as we searched high and low for our ideal home through a volatile market that faced an unprecedented series of lending rate hikes. When we finally found our home, Jessica expertly jumped in, positioned, and negotiated our offer for a smooth and uncomplicated purchase. More impressive was her guidance in preparing our previous home for a rapid sale. We were concerned that our house would take months to sell and add financial strain. Jessica and her team have amazing styling skills that transformed the look and feel of our previous home by simply rearranging items and easy tips and recommendations. Most important was Jessica's read of our neighborhood and market trends. She was completely spot on when she strategically priced our house to attract more than expected interest that resulted in multiple attractive offers. Our open house weekend was overflowing with visitors, unlike other competing properties, and we sold within 1 week! The completion dates were also negotiated to perfectly bridge the financing between our sale and purchase and minimized our interest costs. We love our new home and Jessica's experience and approach made it happen for us! We learned so much from working with Jessica and the team, and appreciate their guidance before, during and even after the process! They will definitely be there for any of our future real estate needs. Lana and Family

I am very grateful to have had Michelle as my realtor. She was with me every step of the home buying process, answering any question I had in a timely manner. Her expertise and professionalism, combined with her friendly/enthusiastic personality, made it very easy to work with her. I will definitely recommend Michelle to anyone who is looking for a realtor in the future. Thank you!!

I am truly impressed by the team! Jessica and Michelle are very knowledgeable and go above and beyond to ensure you get all the information you need to make the right choice for the biggest purchase of your life! The whole team is very dedicated and puts the client first. Besides their professionalism, the whole team is very approachable and pleasant to work with. I would recommend WestCoast Living to anyone looking to buy a home - they are simply the best!

Jessica is a real professional and working with her is always a treat. Should any hiccups arise over the course of a deal (which they always do) she is solution focused and remains easy to work with.

I can't say enough good things about the West Coast Living Team! Jessica, Jason, Patrick, and the rest of the team were incredible in helping us with both selling and purchasing our property. Their follow-up and personal touch were amazing, making the whole experience truly great and beyond our expectations. Even after the transactions were completed, the team never forgot about us. They continued to send greetings and check in with us even 3-4 months later. It's rare to find such dedication and care from realtors. I highly recommend the West Coast Living Team to anyone looking for a professional, caring, and attentive real estate experience. Thank you, West Coast Living Team, for everything!

I don't even know where to start ! Jason and Jessica are "The Dream Team" I feel blessed to have such a professional, caring and patient team working with me. They helped me with my journey to find a new home for my parents close to me . Jason and Jessica was so kind a patient with us. Now my parents are close to me so I can take care of them in their senior years. There really isn't enough words that I can say to show my appreciation. Your future clients are lucky to have the both of you.

Michelle and her team were superb in their support to help my partner and I purchase our first home. In the difficult Vancouver market, Michelle was very organized and professional in making sure we had all the right information to make informed decisions. We will definitely be coming back to her and her team for our next home purchase and recommend them to any first time home buyers!

I wish there's a way I can leave more than 5 stars, because I don't have enough words to express my gratitude for Jason and his nonstop hard work the past 5 months. He is worth every penny. His professionalism, service, experience and knowledge are unparalleled. He exceeded all of our expectations and helped make our move so seamless and stress-free. He helped us find our dream home, at the same time sell our home so fast! Jason went above and beyond, he was on-call all the time, he paid attention to every little detail and worked around our busy schedules. From our first meeting in January, he guided us through each step and did all the work; even work we are expected do, he took off our hands! Till this day, he's still helping us and graciously sharing his contacts and trader's discounts with us. He's one of the most helpful people I had the pleasure of working with. Also, I need to especially thank Patrick who totally transformed our place. He staged it so pretty that for a moment I regretted selling! His talent is what helped us sell so fast. We're incredibly grateful for working for Jason and his team, and will 100% use their services should we move again.

I had the pleasure of working with the WestCoast Living team 2 times now with my clients purchasing their team's listings and it has been a great experience each time. Their team is organized, professional, and detail oriented. I am excited to work with them again! It definitely stands out when you work with true professionals. :)

My husband and I had the pleasure of working with Jason during our first home search in Richmond, and we couldn’t be more impressed with the service provided. Jason was not only knowledgeable and professional but also incredibly attentive to our needs and preferences. I felt well-informed and supported throughout the process. I highly recommend Jason and his team to anyone looking to buy or sell a home!

Working with Jessica Chen and the team at Westcoast Living has been a standout experience for me. Their mastery of the East Vancouver real estate market and unmatched negotiation skills have led to favorable outcomes for clients time and again. A memorable instance was securing a deal on one of their listings, where we achieved terms beneficial for both our clients. Beyond their professional expertise, Jessica and her team excel in clear communication and dedication to client satisfaction. I highly recommend them to anyone looking to engage in the East Vancouver real estate market—they are truly top-notch.

Jessica, Jason, and the team exhibited exceptional professionalism, effortlessly streamlining the process for both my buyer and me. Working with them was truly enjoyable, and I certainly look forward to many more opportunities to collaborate in the future.

My experience with Jessica Chen and her team at WestCoast Living was nothing short of exceptional. As a realtor in Vancouver, Jessica and her team showcased unparalleled professionalism and delivered outstanding services throughout the entire process of buying and selling. From the moment we decided to list our apartment, Jessica's expertise and market knowledge were evident. She provided valuable insights and guidance, enabling us to sell our property at the full asking price in record time. Jessica's dedication to her clients truly sets her apart, and her strategic approach to the selling process made a significant impact on our overall experience. Not only did Jessica excel in selling our property, but she and her team also went above and beyond to ensure our new purchase went smoothly. Their attention to detail and commitment to client satisfaction made the entire journey seamless and stress-free. It was clear that Jessica and her team were invested in our success, making us feel valued and supported every step of the way. In addition to their professionalism, Jessica and her team's communication skills were exemplary. They kept us informed at every stage, promptly addressing any questions or concerns we had. This level of transparency and responsiveness instilled confidence in us, allowing us to navigate the real estate process with ease. I cannot recommend Jessica Chen and WestCoast Living enough. If you're looking for a realtor in Vancouver who delivers exceptional results, possesses a wealth of knowledge, and genuinely cares about her clients, Jessica Chen is the one to trust. Thank you, Jessica, and the entire WestCoast Living team, for making our real estate journey a resounding success!