Jessica Chen*

My husband and I have nothing but glowing reviews for the entire team at West Coast Living. As first-time home buyers with a limited budget, we entered the market feeling extremely anxious and overwhelmed by the process, the terminology, and whether home ownership was even realistically within reach for us. From the very beginning, Michelle, Jason, and Jessica were incredibly responsive, patient, and supportive. They consistently checked in with us and took the time to explain each step clearly and thoroughly, which made the entire process feel far less intimidating. We always felt informed and reassured, and it was clear they genuinely had our best interests at heart. They advocated strongly on our behalf, kept communication transparent every step of the way, and guided us through what could have easily been a very stressful experience. Their care, attention to detail, and professionalism made a huge difference for us, and I truly don’t think we would have navigated the process as smoothly without them. Beyond helping us purchase our home, they also connected us with invaluable resources such as lawyers, tradespeople, and other professionals, which made the transition even easier. We highly recommend the entire team at West Coast Living and will absolutely be singing their praises to anyone who asks. Thank you all for helping us reach such an important milestone!

We had a great experience working with Jason. He was professional, knowledgeable, and incredibly responsive throughout the entire process. Jason took the time to answer all of our questions, explain every step clearly, and made what can be a stressful experience feel manageable. We really appreciated his honesty, patience, and attention to detail. It always felt like he had our best interests in mind, and he went above and beyond to help us feel confident in our decisions. If you’re looking for a reliable and trustworthy realtor, we would absolutely recommend Jason and the WestCoast team!

We have loved working with this team throughout the years. They are prompt, personable, and pay attention to every detail. They go to bat for you and do their due diligence to make your experience of buying and selling super smooth. We have sold one home with them and have bought two homes over the years. It’s always been 10/10 service! We’d highly recommend them to anyone!

I have only had great experiences with the team at WestCoast Living. They have guided me as i journeyed from an apartment to townhouse and now my current home which are 3 purchases and 2 sales. Their expertise and above and beyond attitude is unparalleled in my opinion. Especially when all realtors recieve the same rate from your transaction i prefer the value add that not everyone offers. They take the time and make the investment which is why they are among the very best. One of the things I value most is their knowledge and willingness to be realistic with me. I am paying for experience and guidance not for someone to tell me what I want to hear. I highly recommend them as its hard to find better service especially when all realtors cost the same. Personally even if a realtor were to offer me a discount on the commission its not worth it because I would save more money in the short/long term using an experienced team like WCL, you will save in the long run. Clearly im a fan hahaha, thanks WCL team for all your hardwork!

Working with Jason Ng was an absolute pleasure! He made the real estate process smooth and stress-free for us. As first-time home buyers, we value Jason’s patience. He educated us about each step, took the time to understand our needs and preferences. His dedication to clear and open communication, and explanations of complex property transactions was outstanding. If you’re looking for a phenomenal agent we highly recommend Jason!”

My wife and I had the pleasure of working with Michelle and the team at WestCoast in searching for our first home. Michelle was excellent at communicating with us, explaining things as they came up and ultimately helping us find our home. She is available nearly 24/7 and was even working on her vacations when anything came up. She set us up with great resources and people to help make the entire process of buying a home as straightforward and stress free as possible. Overall a great experience!

Jessica Chen was referred to us and we are so grateful because she has been a phenomenal agent! She’s patient, kind, super considerate of our situation. And her market insights and negotiating prowess is unparalleled. Together with her powerhouse of a team - Patrick Villarama, Breanne and Jason - we felt super well supported and guided throughout the sale process. They took care of a lot of the details for us as we weren’t on site. We wholeheartedly recommend WestCoast Living Real Estate Group without reservations.

Our experience with WestCoast Living has been top-notched. Really beyond 5 stars. We first met with the team 5-years ago simply to seek for advice about selling. They took their time to give us a full scape, and impart to us what was then the most-up-to-date information about the market, and without any pressure, left us be to decide what was best for us. Fast track to now, Michelle Legaspi kept us under her wing most recently from the day we reached out to her that we decided to sell our home, to the day that we found another one that suited our family needs. She is well-informed about the past and current, and potential future, housing market, and again, educated us about it. It became very obvious that she puts in all her 101% energy as a realtor to give her clients the best service. She always came prepared with her research and studies about the houses’ geographic market. She helped us set goals that were realistic. She and her Westcoast team helped set us up for success- from de-cluttering to staging- she and Patrick did an amazing job- that we ourselves fell in love with our home again and contemplated whether to still sell! Breanne helped keep us organized too with our documents. Our home got a solid offer within 3 days of posting, well before our first Open House, which brought in more offers. Then came the hunt for a home for us to move into. We were very impressed about how at the back of her mind (and in her heart) when hand-picking a home for us to view, Michelle was always thinking about our children, and our family as a whole… this really touched us deeply. She took into consideration all the aspects we discussed at our very busy first meeting: space, layout, location, commute time, transit access, neighbourhood, possible need for renos, small and big, and of course our budget. How she remembers all these…. shows a really dedicated realtor who listens and wants only the best for her clients/friends. We experienced first-hand how she truly advocates and cares for her clients during the many back and forth transactions. She spoke up to others for our interests and needs repeatedly; and helped us keep calm and hopeful during the negotiation process. Throughout this all we were also impressed about her collegiality among the other realtors she interacted with- it shows that Michelle elevates and deeply cares about her profession, and is respected by many in her field. Within two weeks Michelle helped us acquire our future house to call home. We highly recommend the team at WestCoast Living to anyone with any realty needs- whether seeking for advice, or contemplating/wanting to buy or to sell, start your realty journey with WestCoast Living.

Jessica was a pleasure to deal with. She was very knowledgable in regards to all aspects of the house. I was called in as a professional to handle a Plumbing diagnostic. Jessica was right on track and had great understanding of everything that was going on and provided extra knowledge to help resolve any issues.

Working with Michelle and her incredible team was an absolute pleasure from start to finish. From our first conversation, it was clear that they were not only professional and highly knowledgeable, but also genuinely caring and invested in making the process smooth for us — which was especially important as we were navigating the final weeks of pregnancy and then introducing a newborn into our lives! They were quick to take action whenever needed, always stayed one step ahead, and made sure every detail was handled with care. Their organization and efficiency gave us total peace of mind. What really stood out, though, was how accommodating and flexible they were with our schedule. They worked around doctor’s appointments, last-minute changes, naps, feedings, and the unpredictable rhythm of life with a newborn — all without missing a beat. Despite what can often be a stressful experience, they somehow made the process seamless and even fun. We always felt heard, supported, and prioritized. If you’re looking for a team that blends expertise with a personal touch, we can’t recommend Michelle and her team enough!

I can’t say enough good things about Jessica and her team! From our very first meeting to the final closing, they went above and beyond in every way possible. Selling a home can be stressful, but thanks to their expertise, clear communication, and constant support, the entire process felt seamless and well-managed. They brought a thoughtful, strategic approach to preparing and marketing my home, which led to an immediate sale above asking price in a market where other homes were not selling for months. Every step of the way—whether it was staging, navigating offers, or coordinating inspections—they were proactive, professional, and always had my best interests at heart. What truly set them apart was their dedication. They were always available to answer questions, offer guidance, and make sure I felt confident and informed throughout. I never once felt like just another client—they genuinely cared and it showed. If you're looking for a real estate agent who is sharp, trustworthy, and truly exceptional at what they do, I cannot recommend Jessica and her team highly enough. Working with them was a fantastic experience from beginning to end!

Jessica Chen has been an excellent agent. She is knowledgeable, client focused, helpful and responsive.

Jessica Chen is an absolute pleasure to work with. I wish all realtors were as kind and professional as she is!

Michelle was incredible to work with. She aims to understand what you want out of a home and anticipates your every need. She works hard, is prompt and clear in her communication, and does it all with care and your best interest at heart. I cannot recommend her enough!

My wife and I had the amazing pleasure of working with Jessica and her team for purchasing a new home and also selling our current place and it could not have gone smoother! Easy to work with, very communicative and everything was explained from the get go. Everyone on the team was simply amazing! If you’re hesitant to use or find a new real estate professional, definitely start here! You can’t go wrong with their exceptional service and support.

Your team has taken a load off us from our purchase to the sale of our house. We bascially follow your lead, from staging to photo taking to open house, then the sale of our beloved home. From the weekly market activity report, to your get organized lists, your professional advice, we were well taken care of. Your step by step guidance has been so helpful, making us feel at ease throughout this journey. Kudos to your team, we will be happy to send referral your way. Thank you.

We have had the pleasure of working with the West Coast Living team as their home staging partner, and we are always amazed by their passion for real estate and their genuine care for both their clients and partners. Every team member we’ve encountered—especially Jessica, Jason, and Patrick—has shown incredible warmth, professionalism, and dedication. Recently, we were invited to their customer appreciation event, and it was truly a reflection of who they are. The event was so thoughtfully planned, with a strong focus on family and community. As a family business ourselves, we deeply resonated with their values and could see how much they cherish the relationships they build. It’s clear that they treat their clients like family, ensuring they feel supported every step of the way. If you’re looking for a real estate team that not only delivers results but also truly cares, West Coast Living is the one to trust!

We had an amazing experience working with both Michelle and Jessica at WestCoast Living. From the start, they took the time to truly understand our needs and preferences. Our initial meeting lasted 2.5 hours, during which they patiently listened to our priorities and worked seamlessly with our spreadsheet-heavy approach. Throughout our home search, they were always well-prepared, guiding us through the ins and outs and giving us honest assessments of the pros and cons of each property. They took the time to educate us on what to look for, which gave us the confidence to explore even more listings on our own. Jessica's ability to speak Cantonese was also a great help in communicating with my mother, making the process even smoother for our family. When it came to selling our home, Michelle and Jessica provided us with comparable listings and recent sales data to help us make an informed decision. They laid out clear options depending on whether we wanted to do renovations or sell as-is, ensuring we understood the potential outcomes of each approach. Their expert negotiation skills made sure we got the best deal possible on both our sale and purchase. Thanks to their guidance, we found a property that checked off everything on our wish list, and we couldn't be happier with the outcome! We highly recommend Michelle, Jessica, and the entire WestCoast Living team to anyone looking to buy or sell their home!

We were referred to Jessica and the wonderful WestCoastLiving team in 2023 and had worked extensively with Jason for the sale and purchase of new home in 2024. We only have good things to say about Jason and the team. Jason was very knowledgeable in that he understood the market well and guided us every step of the way to get our home ready to go live. We immediately felt comfortable with him when we first met. He was very clear and concise in his communication, was professional and patient with us when we had questions. He also didn't sugar coat things for us and often brought us back to reality when the market was starting to slow down so that we could get things rolling. Jason tried his hardest to work in our best interest as a family to make everything stream line as possible for the big move. We also loved that jason was flexible with our busy work schedule and the juggling of 2 toddlers. At the end, Jason was able to sell our property and help us find a new home that is fit for our growing family. Even after 3 months of moving into our new home, Jason and the team are still checking up with us to make sure we are doing well. We are absolutely thrilled by the support they have given us throughout this journey. Whether you are a first time or repeat home buyer, seller, etc, WestCoastLiving is awesome to work with and we highly recommend the team. We only have good things to say about Jason and all of the team and are so grateful they had helped us. Thanks Jason!!

Five stars! Jason and his team are fantastic! I was referred to Jason and the team at WestCoast Living when purchasing my first property in Vancouver. Jason found out what I wanted in a home and we worked together on refining the options in Vancouver. He found listings that fit what I wanted and when it came down to making the offer, Jason and his team supported the entire process and took off a lot of the pressure that first-time home buyers can face. He was extremely responsive with my questions and also clear with what the next steps were. The property he found for me was really the perfect dream so thank you very much!

We highly recommend Michelle from WestCoast Living for your real estate needs. From start to finish, she made our first home-buying experience feel like a breeze. We were totally new to the housing market and Michelle was so patient with us, walking us through every little step. She listened to our concerns, eased our anxiety, and helped us navigate all the ups and downs of the process—before, during, and even after the move. What really blew us away was that Michelle helped us find a home in an area we absolutely love, one that’s incredibly walkable, which was something we never thought was possible! The whole team at West Coast Living was incredible too, offering helpful reminders about booking movers, updating our address, and even gifting us a thoughtful "survival moving kit" (which we absolutely needed!). Michelle's kindness, patience, and attention to detail made the process so much less stressful, and honestly, we couldn't have asked for a better experience.

Michelle, Jessica and their team worked closely with me from beginning to end in selling my house. Through their guidance it sold for more than asking in a relatively slow market.

Partnering with your real estate team was a turning point for our project. Your attention to detail and thorough approach caught critical aspects that could have easily been missed. Your expertise not only saved us from potential setbacks but also ensured a smoother, more successful process. We truly appreciate your diligence and commitment to excellence.

Working with your real estate team on a number of projects has been great. Your team is very knowledgeable and proactive, making it easy to coordinate and work together. We always work with trusted realtors so we can focus on the home building!

We couldn't have landed our beautiful home without the help of Jessica and her team! Jessica's experience, market sense, attention to detail and strategic advice was top notch. We felt confident having Jessica lead us through both the complex buying and selling process. She worked to understand what we were looking for and always represented us with our interests in mind. Jessica proved throughout our journey how much she cared about finding the best house at the best price for us. When it came to selling, she set us up to sell under the best conditions. She gave us advice and considerations that we wouldn't have thought of on our own, and we trusted that nothing was overlooked. We highly recommend Jessica and her team as trusted partners. They are professional, experienced, supportive and responsive to any questions. The team patiently supported us as we searched high and low for our ideal home through a volatile market that faced an unprecedented series of lending rate hikes. When we finally found our home, Jessica expertly jumped in, positioned, and negotiated our offer for a smooth and uncomplicated purchase. More impressive was her guidance in preparing our previous home for a rapid sale. We were concerned that our house would take months to sell and add financial strain. Jessica and her team have amazing styling skills that transformed the look and feel of our previous home by simply rearranging items and easy tips and recommendations. Most important was Jessica's read of our neighborhood and market trends. She was completely spot on when she strategically priced our house to attract more than expected interest that resulted in multiple attractive offers. Our open house weekend was overflowing with visitors, unlike other competing properties, and we sold within 1 week! The completion dates were also negotiated to perfectly bridge the financing between our sale and purchase and minimized our interest costs. We love our new home and Jessica's experience and approach made it happen for us! We learned so much from working with Jessica and the team, and appreciate their guidance before, during and even after the process! They will definitely be there for any of our future real estate needs. Lana and Family