Norm Hiller*

After taking a real estate agent recommendation from our friend, we are so glad we did! Norm was fantastic and without him, I dont believe we would have found a first home that suited us quite as much as the one we bought. Norm let us take our time with our decision and we did not feel pressured to buy or go over the budget that we were comfortable spending. He kindly joined us for all of our viewings and was able to point out the pros and cons of properties that we might not have considered at first. As well, I feel like Norm made a real effort to advocate for us and listened to what we wanted in our first home. What I was most impressed by was that Norm's experience. He was so knowledgeable about the properties we visited and the Burnaby area that we felt confident that we had placed our first home buying experience in good hands. Long story short, we were very happy with our experience working with Norm Hiller and would highly recommend him to anyone looking to buy a home.

Hi Norm. Thank you very much for all the hard work you put in. Not only with selling the condo, but in keeping us informed and helping with the Grant building. For your help in reviewing all the important documents, answering all Our questions and concerns and always having our best interest in mind. You went above and beyond. Your effort has always been clear to us and it’s been very much appreciated. Thank you for the gift card. Yet another example of the level of commitment and thoughtfulness you’ve shown us throughout this entire process. We were very fortunate to have had you as our realtor. Your most trusted and fulfilled clients, Gabriela and Trevor.

From our very first call, Norm made us feel comfortable and earned our trust right away. He took the time to understand our needs, thoughtfully shortlisting properties for us, and during viewings, he shared honest, valuable insights from a realtor’s perspective. His guidance helped us notice details we might have missed and made our search much easier. We would wholeheartedly recommend Norm to anyone looking to buy a home.

From start to finish, Norm was incredibly professional, thorough, and detail-oriented. Every step of the process—whether it was reviewing documents, coordinating inspections, or negotiating terms—was handled with care. We always felt informed, supported, and confident that our sale was in good hands. If you're looking for someone who is not only knowledgeable but detailed in every aspect of the transaction, this is the realtor you want on your side.

As first-time home buyers, we couldn’t have asked for a better realtor than Norm. From day one, he made the entire process feel manageable and far less overwhelming than we expected. He took the time to explain every step, answered all our questions (no matter how small and no matter how late), and truly made us feel like he had our best interest at heart. What we appreciated most was how patient and supportive he was. He never made us feel rushed, always gave honest feedback, and made sure we fully understood what we were getting into with each property we saw, not just for the purchase itself but for the future as well. His knowledge of the market and attention to detail gave us all the confidence we needed in making our decision. His insiders knowledge on construction was an added bonus that veered us away from properties that looked good on the surface but ran the potential risk of becoming money pits. We could not recommend Norm enough to anyone looking to invest in a property. He truly made us feel empowered throughout the journey. And to any first-time buyer — rest assured that you will be in excellent hands. Thank you, Norm, in helping us find a home that we whole-heartedly love!

As first-time home buyers, we couldn’t have asked for a better realtor than Norm. From day one, he made the entire process feel manageable and far less overwhelming than we expected. He took the time to explain every step, answered all our questions (no matter how small and no matter how late), and truly made us feel like he had our best interest at heart. What we appreciated most was how patient and supportive he was. He never made us feel rushed, always gave honest feedback, and made sure we fully understood what we were getting into with each property we saw, not just for the purchase itself but for the future as well. His knowledge of the market and attention to detail gave us all the confidence we needed in making our decision. His insiders knowledge on construction was an added bonus that veered us away from properties that looked good on the surface but ran the potential risk of becoming money pits. We could not recommend Norm enough to anyone looking to invest in property. He truly made us feel empowered throughout the journey. And to any first-time buyer — rest assured that you will be in excellent hands. Thank you, Norm, in helping us find a home that we whole-heartedly love!

I had the pleasure of working with Norm over the last several months purchasing my first home. I can't recommend him enough. Excellent communication skills, timely, and patient. I never felt rushed, always giving us the time we needed to think about whether we were truly happy with our decision. If you're looking for an awesome realtor Norm is your guy.

Norm has my highest recommendation. Norm helped my wife and I with a complex transaction during a difficult real estate market. We were able to negotiate hard on our purchase while also maximizing interest on our house. Norm provided smart advice on changes to make to our house to ensure that it showed at its best and sell quickly. If you are looking for an experienced, hard working realtor that you can trust completely, look no further.

Working with Norm has been an absolute dream! From start to finish, he went above and beyond to ensure that the entire process was smooth, stress-free and even enjoyable. His attention to detail, market knowledge and genuine care for his clients set him apart from anyone I’ve worked with before. He is absolutely amazing! No question was too small, no challenge too big—Norm handled everything with professionalism and a positive attitude. He listened carefully to my needs and consistently delivered solutions tailored to what I was looking for. It was clear that he wasn’t just focused on making a sale but on truly helping me find the perfect home. What really stood out was his incredible communication and availability. He was always a text or call away, keeping me informed at every step and addressing concerns before I even had to ask. Whether it was negotiating on my behalf or providing guidance on next steps, I always felt like I was in the best hands possible. Even after the sale he checks in frequently to make sure I was happy in my new home! I highly recommend Norm to anyone looking for a smooth home purchase experience. I couldn’t be happier with my experience and will absolutely be recommending him to friends and family!

Norm is respectful, patient, and very good at communication. His knowledge in the building structure like waterproofing membrane and piping is an asset in my home search. I am in particular grateful to him for introducing to me a nice location which meets over 90% of my wish list. I am very happy with my new home. Much appreciated, Norm!

We had the pleasure of working with Norm on the purchase of our new home and selling our previous place. Norm was professional and knowledgeable about the process, and was kind enough to walk us through everything. He was honest about the pros and cons of the market but was still very encouraging of our interests. He made sure we understood everything and always had thoughtful suggestions. Norm is easy to communicate with and is usually very responsive. He is fantastic to work with and personable, and we would absolutely recommend him for all your real estate needs.

Norm is very organized, detailed, humble and knowledgeable professional. I am completely impressed with his customer service. I really appreciate the time and effort he has put in finding the perfect property for me. I highly recommend him for his services

Norm made the hunting and the purchase of our home an absolute breeze! We have worked with many realtors over the years and Norm's approach to house-hunting, negotiating, and closing was so smooth and effortless on our part, it far surpassed previous experiences. We had a hefty list of wants, needs, and hard nos, and Norm took everything to heart and didn't waste time showing us homes that wouldn't satisfy our 'demands'. Having inside knowledge of the good, the bad, and the ugly when it came to complexes/stratas, he made it easy to comb through our list of possibles and we found the perfect spot way faster than we expected, at a purchase price we didn't think would be possible. If you're looking for a no BS, straight-shooting, kind, calm, professional, locally born and raised realtor who puts clients first, call him.

Norm went way beyond his score of work and has been exceptionally helpful and worked patiently with us in a very difficult and challenging market.

Norm is an exceptional and knowledgeable professional who is easy to work with. He provided invaluable guidance throughout the entire process, and I am immensely grateful for his assistance.

Norm is the realtor we work with when we moved from Montreal to Burnaby. At that time we have know nothing about the house market here and it is him explained and introduced us everything from the beginning, with his excellent knowledge and professional opinion. He is very patient, understanding and friendly, always listen carefully to what we really needed and suggest us all the possible opportunities. We are so grateful to him and with his help we are now the happiest house owner! Highly recommend him for whatever you needed in the real estate area!!

Norm helped me buy my first condo and was an absolute pleasure to work with throughout the whole process. Norm was great at explaining everything in detail without ever being condescending or impatient, despite my many many questions. He laid out all my options at every step without ever being pushy and always giving me plenty of time to think over my options. Norm made sure to always keep me up to date and laid out clear steps for me to keep me on track. I never had to worry that I was forgetting something or that something would catch me off guard because Norm was on top of everything throughout. Even after the deal had been finalized and I had moved in, Norm still went above and beyond to make sure everything was perfect.

Norm helped me buy my first condo and was an absolute pleasure to work with throughout the whole process. Norm was great at explaining everything in detail without ever being condescending or impatient, despite my many many questions. He laid out all my options at every step without ever being pushy and always giving me plenty of time to think over my options. Norm made sure to always keep me up to date and laid out clear steps for me to keep me on track. I never had to worry that I was forgetting something or that something would catch me off guard because Norm was on top of everything throughout. Even after the deal had been finalized and I had moved in, Norm still went above and beyond to make sure everything was perfect.

I’ve worked with Norm for many years and it is always an absolute pleasure. He was always very professional and answered our questions in a very timely manner. He sold our house in Burnaby very quickly and his knowledge in the housing market was very useful. He’s very friendly and even spoke to our neighbours and sold some of our furniture pieces. He always goes above and beyond. We absolutely plan on working with him again in the future and we recommend him.

I recently had the pleasure of working with Norm on the purchase of my new home, and I cannot recommend him highly enough. From start to finish, Norm was knowledgeable, professional, and dedicated to helping me find the perfect home for my needs. Throughout the home-buying process, Norm went above and beyond to ensure that everything went smoothly. He provided valuable insights and advice, answered all of my questions promptly and thoroughly, and helped me navigate the sometimes confusing world of real estate with ease. One thing that really stood out to me about Norm was his exceptional communication skills. He always kept me in the loop about any updates or changes, and was always available to talk or answer questions whenever I needed them. Overall, I am incredibly grateful to have had the opportunity to work with Norm. His professionalism, expertise, and commitment to his clients truly sets him apart, and I would not hesitate to recommend Norm to anyone looking to buy or sell a home.

I recently had the pleasure of working with Norm on the purchase of my new home, and I cannot recommend him highly enough. From start to finish, Norm was knowledgeable, professional, and dedicated to helping me find the perfect home for my needs. Throughout the home-buying process, Norm went above and beyond to ensure that everything went smoothly. He provided valuable insights and advice, answered all of my questions promptly and thoroughly, and helped me navigate the sometimes confusing world of real estate with ease. One thing that really stood out to me about Norm was his exceptional communication skills. He always kept me in the loop about any updates or changes, and was always available to talk or answer questions whenever I needed them. Overall, I am incredibly grateful to have had the opportunity to work with Norm. His professionalism, expertise, and commitment to his clients truly sets him apart, and I would not hesitate to recommend Norm to anyone looking to buy or sell a home.

Norm is absolutely amazing! He helped us find our first home in Burnaby. He helps you out in everyway possible. He is very knowledge in local area, so he can give you the historical background of a property and any issues or good things about the property. He was very patient with us and understood our property needs and constraints that we had. He was not pushy, and was able to adjust to our reasons of making/not making an offer. He worked hard and worked in our favour to reduce the price of the property. Excellent in communication! you can ask any questions, and he will help you out and quickly. He even helped us with things like inspection, mort gage, insurance. His recommendations were all very good as well. All in all, we are very happy with Norm as our property agent. He is our to go person in future as well. Thank you Norm!

Norm is absolutely amazing! He helped us find our first home in Burnaby. He helps you out in everyway possible. He is very knowledge in local area, so he can give you the historical background of a property and any issues or good things about the property. He was very patient with us and understood our property needs and constraints that we had. He was not pushy, and was able to adjust to our reasons of making/not making an offer. He worked hard and worked in our favour to reduce the price of the property. Excellent in communication! you can ask any questions, and he will help you out and quickly. He even helped us with things like inspection, mort gage, insurance. His recommendations were all very good as well. All in all, we are very happy with Norm as our property agent. He is our to go person in future as well. Thank you Norm!

Norm was incredibly professional and very efficient in selling our place. He was able to get it market-ready within days and we were able to find a buyer shortly thereafter offering what we were hoping to sell for. Had it not been for Norm's advice, organization and ability to react to the market....we would have likely had the home on the market for much longer and may have had to settle for a lower sale price. We will definitely work with Norm on our next home, and I recommend you do as well.

Norm was incredibly professional and very efficient in selling our place. He was able to get it market-ready within days and we were able to find a buyer shortly thereafter offering what we were hoping to sell for. Had it not been for Norm's advice, organization and ability to react to the market....we would have likely had the home on the market for much longer and may have had to settle for a lower sale price. We will definitely work with Norm on our next home, and I recommend you do as well.