So you think you want to be a managing broker or brokerage owner?

Seven questions to ask yourself before you make the jump into leadership.

Date17.06.2026
Words byJenny Wun
So you think you want to be a managing broker or brokerage owner? hero imageSo you think you want to be a managing broker or brokerage owner? hero image
Jenny Wun, Personal Real Estate Corporation, is the Broker Owner and Managing Broker of Oakwyn Realty Northwest. She is an active member of the Burnaby Board of Trade, The Urban Development Institute (Pacific Region) and was voted Favourite Realtor from 2014 to 2022 by Burnaby Now readers, a Finalist for Businessperson of the Year with the Burnaby Board of Trade and appointed as one of nine most Influential Women in Canadian New Development Real Estate by Spark Real Estate Software.
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There comes a point in many real estate careers where the question quietly starts tapping on your shoulder. “What’s next?”

For some agents, it’s scaling a team. For others, it’s investing, coaching, speaking, or stepping away altogether. And for a few, the next mountain looks like becoming a managing broker or opening a brokerage.

From the outside, brokerage ownership can look exciting. Freedom. Leadership. Influence. Growth. A bigger seat at the table.

But what people don’t always see is that becoming a managing broker or brokerage owner is less about “making it” and more about becoming responsible for other people’s livelihoods, careers, emotions and growth.

You stop being responsible for only your own energy. Now you’re helping hold the energy of an entire room. And if I’m honest, that shift changes you.

Over the years, I’ve had many conversations with agents who say they want to open a brokerage someday. Sometimes they’re inspired. Sometimes they’re burnt out. Sometimes they simply want more control.

All of those feelings are valid. But before making the leap, I think there are deeper questions worth asking ourselves. Not tactical questions. Human ones.

Because leadership in this industry isn’t just operational. It’s emotional. Relational. Spiritual. Practical. Exhausting. Meaningful. It’s all of it, at once.

Here are seven questions I believe every aspiring managing broker or brokerage owner should sit with before taking the leap.

1. Do you genuinely want to lead people, or do you just want freedom from your current environment?

These are two very different things.

Sometimes agents think they want to open a brokerage when what they actually want is relief. Relief from poor leadership. Relief from politics. Relief from feeling unseen or unsupported.

But building something because you’re running away from pain is very different from building something because you feel deeply called toward service.

Brokerage leadership is not an escape hatch, if anything, it magnifies what’s already inside you.

The pressure becomes louder. The responsibility becomes heavier. Your blind spots become impossible to ignore.

Leadership asks you to become more emotionally regulated, more patient, more grounded and more self-aware than ever before.

If your motivation is purely “I don’t want anyone telling me what to do anymore,” that foundation may crack faster than you think.

2. Can you separate your identity from your production?

This one is hard for high achievers.

In sales, we’re conditioned to measure ourselves constantly. Volume. Awards. Rankings. Numbers. Growth.

But brokerage leadership requires a major identity shift. You may no longer be the top producer in the room. In fact, if you’re leading well, your agents may eventually outperform you. Can you celebrate someone else’s success without needing it to reflect back onto you?

A brokerage owner who still needs to be “the star” creates an environment where people compete for approval instead of growing into themselves.

Real leadership is quieter than people expect. It’s less spotlight, more lighthouse.

3. Are you willing to solve the same problem more than once?

One of the biggest surprises for many new leaders is repetition. You will repeat yourself.

A lot.

You’ll coach the same mindset issue in ten different ways. You’ll revisit communication gaps. You’ll mediate misunderstandings. You’ll explain systems repeatedly. You’ll remind people of standards they already know.

And the hard truth is, leadership is often less glamorous than it appears online.

It’s consistency. It’s patience. It’s being steady enough for others to borrow your calm when theirs disappears.

If you only enjoy leadership when people are inspired, grateful and performing well, you may struggle with the realities of brokerage ownership.

Because leadership is not only about guiding people through momentum. It’s about staying present through uncertainty, fear, inconsistency and growing pains too.

4. Do you actually enjoy developing people?

Not managing people, developing people.

There’s a difference.

Managing focuses on output. Developing focuses on transformation. One asks, “Did they hit the target?” The other asks, “Who are they becoming in the process?”

The best leaders I’ve encountered in this industry don’t just create productive agents. They create more grounded humans. More thoughtful communicators. More confident decision-makers.

That requires emotional intelligence. It requires listening. It requires knowing when to push and when to pause.

Sometimes people don’t need another sales strategy. They need someone who can help them reconnect to themselves again.

This industry can harden people if they let it.

I believe leadership should help soften that hardness, not amplify it.

5. Can you hold both business discipline and humanity at the same time?

I think this is where many brokerages either thrive or fracture.

Some leaders become all systems and no soul. Others become all heart and no structure.

But sustainable leadership requires both. People need accountability. They also need compassion. They need standards. They also need psychological safety. They need direction. They also need room to be human.

For me, leadership has never been about choosing between softness and strength. The strongest leaders I know are deeply grounded. They can make hard decisions without becoming hard people.

That duality matters.

Especially in an industry where burnout, anxiety, comparison and instability are more common than most admit.

6. Are you prepared for loneliness?

This is the question people talk about the least.

Leadership can feel lonely. Not because you’re isolated, but because your role changes the dynamics around you.

You become the person others lean on. You become the stabilizer during uncertainty. And sometimes, you carry things quietly because you understand that your energy affects the entire environment.

There will be moments where you question yourself. Moments where you wonder if you’re making the right decisions. Moments where everyone else seems to need something from you at once.

This is why grounded leadership matters so much. If your nervous system is constantly reactive, your brokerage will eventually reflect that.

People don’t only follow strategy, they follow emotional tone.

7. What kind of environment do you truly want to create?

At the end of the day, this may be the most important question of all.

Not, “How big do I want this to become?” But, “How do I want people to feel inside of it?”

Because culture is not built through branding decks or mission statements alone. It’s built through repeated behaviour.

How conflict is handled. How wins are celebrated. How mistakes are approached. How people are treated when they’re struggling. How leadership behaves when no one is watching.

The most meaningful environments I’ve experienced in real estate weren’t necessarily the loudest or flashiest.

They were the ones where people felt seen, supported, challenged, safe enough to grow and grounded enough to stay connected to themselves while doing it.

Final thoughts.

I don’t believe everyone should become a brokerage owner or managing broker – and I don’t mean that negatively.

Some people are extraordinary agents, mentors, marketers or entrepreneurs without needing to lead an entire organization.

Leadership is not a trophy at the end of a successful sales career, it’s a different path entirely. One that asks for emotional maturity as much as business skill. One that requires self-awareness more than status. One that invites you to move from “How do I succeed?” toward, “How do I help others succeed without losing ourselves in the process?”

For me, that has become a deeper work. Not building louder, but building more intentionally. Not leading through fear or pressure. Leading through grounded guidance, honest conversations, shared growth and community.

Because real leadership in real estate isn’t about becoming bigger than everyone else.

It’s about creating spaces where people can become more fully themselves.

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