Provincial Housing Overseeing Ombudsman for Listings (PHOOL) guidance mandates real estate listings marked “cozy” must be between 400–700 sq. ft.

PHOOL says the new rule introduces law and order in a chaotic segment of the real estate market.

Date01.04.2026
Words byZak Khan
Provincial Housing Overseeing Ombudsman for Listings (PHOOL) guidance mandates real estate listings marked “cozy” must be between 400–700 sq. ft. hero imageProvincial Housing Overseeing Ombudsman for Listings (PHOOL) guidance mandates real estate listings marked “cozy” must be between 400–700 sq. ft. hero image
We see lots of listings here on REW. And if there’s one thing people love to call their listings, it’s “cozy.” That studio apartment where the kitchen, bathroom and bedroom all share one space? “Cozy.” A hallway with a bed at one end and a door at the other? “Cozy.” But when everything is cozy, nothing is. That’s why we’re alerting you to BC’s Provincial Housing Overseeing Ombudsman for Listings (PHOOL)’s new rule: all listings containing the word “cozy” must now be between 400–700 sq. ft.
PHOOL staff have shared the following table that explains the requirements:
SQ. FT. 
CATEGORY 
Under 400 sq. ft.Pre-cozy
400–700 sq. ft.Cozy
Over 700 sq. ft.Post-cozy
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To clarify this new rule, anything less than 400 sq. ft. falls into the category of “pre-cozy,” but may not be called “cozy,” while anything over 700 sq. ft. is considered “post-cozy” and may not be called “cozy” either. Only listings between 400–700 sq. ft. may be described as cozy.

According to our stats, there are around 4,736 listings on REW that currently contain the word “cozy.” When you consider there are about 41,872 listings in BC currently posted to our site, around 11% of listings contain the word “cozy.” Of these, 30 are less than 400 sq. ft. and 4,284 exceed 700 sq. ft., leaving 329 properties allowed to be called “cozy.”

“While I’ve found ‘cozy’ to be an incredibly useful and descriptive word in the past, I understand PHOOL’s new rule,” says a local agent who wishes to remain anonymous. “Going forward, I may turn to other options for pre-cozy properties, like ‘quaint,’ ‘comfortable,’ ‘relaxed,’ ‘snug’ or ‘comfy,’ while calling post-cozy properties ‘grand,’ ‘opulent,’ ‘expansive’ or ‘palatial.’”

Although PHOOL is instituting this rule, staff say they understand that this change cannot be made immediately. After a one-month grace period, any new listings containing the word “cozy” falling under 400 sq. ft. or exceeding 700 sq. ft. will automatically see this word replaced with a black censorship box, like this: ████.

When asked, representatives from rural BC voiced their displeasure at the new guidance, saying that no properties in Vancouver should be legally allowed to be called “cozy” at all, and that only cabins and cottages should be permitted to use this term.

Spokesperson Aye Pril from PHOOL says they are also looking at regulating the use of “lovely” and “gorgeous”, but as of now there are no firm plans in place.

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