As we hadn’t bought or sold any real estate for 25 years, we felt like “first time buyers”. Working with Ray and Lynda Proc was a pleasure. They were frank, honest and quick to respond to questions we had. It was reassuring to be working with very experienced agents who know the city so well. We really appreciated the fact that when our house had a showing, either Ray or Linda was present, not a substitute agent. After all, who knew our house best! The pictures and descriptions on the MLS listing, the Proc webpage and the paper document that potential buyers received were professionally produced and really showed our home at its finest.
We also used Ray and Lynda to help us find a new home. Again, it was reassuring to use trustworthy, experienced agents who are so familiar with the areas of West Vancouver and the North Shore. They quickly arranged showings for us and in several cases they even knew the history of the houses we were interested in!! We highly recommend this well respected real estate team.
We would highly recommend Ray and Lynda Proc as real estate professionals. When considering listing our home, we decided to interview four well-known West Vancouver real estate agents. The first three all advised that we make no changes to our house prior to listing, as doing so would be a waste of time and money. Their suggested approach and pricing were similar and they urged us to list it immediately for a “quick sale”.
Ray and Lynda had a totally different outlook. We had undertaken a reasonably extensive renovation a few years earlier. To maximize our value, they suggested we invest a little more to bring a few small items that had been overlooked up to the standard of the rest of the house. They arranged for a designer to give us some guidance in “pulling it all together”. It took us several weeks, but the end result was a much more consistent and polished look. The next step was to prepare the house for showing. A stager came in and made a number of adjustments to the furniture and furnishings. With a little time, some relatively minor investment and some expert advice, our house now looked much more like a “show home”. The Proc’s photographer, floor planner and graphic designer worked together to create a very professional website and marketing brochure. The package was now complete and ready to go to market.
The Procs felt that our house would be perfect for a certain segment of the market and suggested we price it to reflect its inherent value. This again was a very different approach from the others who were so keen to just “price it to move it”. It took us a little time to find that right buyer, but in the end they found a very nice family who will hopefully enjoy the house for many years to come.
In summary, Ray and Lynda always acted with our best interests in mind. They work very well as a team and their individual strengths complement one another. They brought in the range of professionals we needed and co-ordinated their expertise to maximize our value. They gave us straight, honest advice and never hassled us to compromise our return so they could make the “quick sale”.
The Procs are a pleasure to work with and have delivered an excellent return on investment.
Linda and Ray have been our agents during several moves and we could not have been in better hands. Whether buying or selling a city home or a recreational property, they took care of every possible need to ensure a smooth process and a successful outcome. They personally managed with meticulous detail the preparation of each sale, from scheduling and pricing to staging and photography. Their targeted marketing was extensive and well thought out in every case and they ensured every possible avenue had been covered.
Linda and Ray’s knowledge of the market is always up-to-date and comprehensive. They are at every open house and showing and can be reached at anytime. We knew exactly what was happening at every point during the process and could always depend on their responsiveness and professionalism.
We achieved incredible results because of their marketing strategy, negotiation skills and commitment and could not recommend them more highly.